By using this website or purchasing from Hibah, you agree to these terms and conditions. Please read them before placing an order.

If you need assistance or clarification, contact info@hibah.co.za.

Privacy and POPIA Compliance

Hibah respects your privacy and protects your personal information in line with the Protection of Personal Information Act, 2013.

All personal information collected on this website is stored by www.hibah.co.za. We do not sell your personal information.

What Information We Collect

• Name and contact details
• Delivery and billing information
• Order history and payment status
• Account login details, if you register

How We Use Your Information

• Processing and delivering orders
• Managing customer accounts
• Responding to enquiries and complaints
• Preventing fraud and unlawful activity
• Sending service-related messages
• Sending marketing messages, only if you give consent

Sharing Your Information

We share personal information only when required and only with:
• Courier and delivery service providers
• Payment and order processing partners
• Companies within the same group
• Credit bureaus or authorities where required by law
• Parties involved in fraud or crime prevention

All third parties are required to keep your information secure and confidential.

Your Rights

Under POPIA, you may:
• Request access to your personal information
• Ask for corrections or deletion
• Object to marketing communications
• Withdraw consent where applicable

Requests must be sent to info@hibah.co.za.

Orders and Customer Accounts

When you place an order or create an account, your information is used to:
• Complete and deliver your order
• Send order confirmations and delivery updates
• Manage your account and order history

Order-related emails are essential service messages and not marketing.

Product Images and Descriptions

We aim to display accurate product images and descriptions. Minor differences may occur due to lighting, screen settings, or photography. These do not affect the product’s identity or quality.

All images and product descriptions remain the property of Hibah unless stated otherwise. Written permission is required for reuse. Requests must be sent to info@hibah.co.za.

Pricing and Availability
All prices on this website apply to South African customers only. International customers must contact us before placing an order.

Hibah reserves the right to limit quantities, update prices, or discontinue products at any time.

Other Conditions

• All content remains the property of Hibah or its respective owners
• Hibah may update these terms at any time
• E and OE
• Sales, Returns, Payment, Shipping, and Delivery policies form part of these terms